TRACK EBAY INVOICE FOR AN ORDER

Question

Hello, we are a mechanical/body shop and last year we placed an order on Ebay but, unfortunately, we did not receive the corresponding invoice from the supplier; they told us that in the order details we should find the invoice issued by Ebay, but we can't seem to locate it... could someone kindly tell us how we can proceed?Thank you, best regards.

sika700 · Accepted Answer

Hello,the "tax" invoice can only be sent by the professional EU seller, and only if it is expressly requested during or immediately after the purchase. The document you can find on eBay has no tax value, since it does not include the seller's useful details. Kind regards.