Locked
Discussion interactions are currently paused.
Hi, what can I do if, despite repeated requests for a receipt for the warranty, I don't receive one?
Hello, what can I do if, despite repeated requests for a receipt for the warranty, I still don't receive one?
2 comments
marioelegio
Mentore3 years agoFor distance sales, there is no receipt. In the case of a purchase from a professional EU seller, you could ask for an invoice (before or at the time of purchase).
In the case of purchases from private individuals or from non-EU sellers, there will be no documents; after all, there is no warranty at all.
hi
mario
saa1344-0adxuyff
OP3 years agoHello, the seller is Italian LINEA IN DI AMPOLA CRISTINA and when I asked her for the invoice she told me she could give me both the invoice and the receipt, at first she only asked for the tax code then later on she asked me for all the details. when I saw that it was taking her a long time I told her that even just the receipt would be enough. After that she stopped getting in touch. Now I have asked PayPal to intervene for incorrect sale because among other things I would like to send the coffee machine I purchased in for service.