Hello, I received a faulty item | Questions and answers among users

elisane904 · 2024-09-27T12:06:40.991000Z

I received a defective item and when I contacted customer service I was told they would send me the same one, which never arrived... After another follow-up I was told they would process a refund, but that too never arrived.. how should I proceed?

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Hello, I received a faulty item | Questions and answers among users | eBay Italy