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Hello, I received a faulty item
I received a defective item and when I contacted customer service I was told they would send me the same one, which never arrived... After another follow-up I was told they would process a refund, but that too never arrived.. how should I proceed?
1 comment
marioelegio
Mentore2 years agoFollow eBay's procedure and request a return and refund.
Be careful to select the correct reason.
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7
hi
mario