Hi, or I sent the seller an item I had typed in by mistake x when it arrived it was broken
Summary: renlo-91 wrote to the seller about an item sent by mistake, which arrived damaged. sika700 replied but without providing details.
Hello, I returned to the seller an item that I had entered by mistake when the package arrived I opened it to show it to my wife, and it is a mattress pad that doesn't suit us, even though I didn't want to I tried it by inflating it, after which (having ascertained that it is a double bed one I returned it to the seller) he tells me that since I opened it it is as if it were used, and he wants to give me half the money, in my opinion this is not legal, also because he can rewrap the mattress pad as if it were new.
I ask for your help after I contacted the seller.
Thanks a lot regards
1 comment
sika700
Mentore1 year agoHello,
the seller is telling the truth, they can do it and they have every right to, since it cannot be resold as new.
The same eBay rules mention these cases:
Seller protections | eBay
Kind regards.