Hello. I received a different item; can I also get a refund for the customs duty?

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I was sent an item different from the one shown, the seller apologized and accepted the return. In addition to the price paid, can I get a refund of the customs duties? Thanks.

mariogiuseppemariogiuseppe

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Posted 1 year ago·Last reply 1 year ago

3 comments

sika700

Mentore1 year ago

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@mariogiuseppemariogiuseppe wrote:
...can I get a refund of the customs duties...

No.

Kind regards.

mariogiuseppemariogiuseppe

OP1 year ago

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Hello.In my case I think I was cheated: I was shown one item and another one was sent to me.

marioelegio

Mentore1 year ago

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The problem is that customs duties are not handled by ebay, so they can’t force the seller to reimburse you. You should take legal action against him, but you already know it wouldn’t be worth it.

mario