Wrong product sent
Good evening.
Sorry, I'm new. I'm selling to help my mother. I shipped a product instead of another one. What can I do?
1 comment
Good evening.
Sorry, I'm new. I'm selling to help my mother. I shipped a product instead of another one. What can I do?
sika700
Mentore1 year agoGood evening,
contact the buyer, explain the problem to them, then arrange for the pickup of the item that was shipped by mistake and then send them the correct one... hoping for their cooperation.
You'll have to pay for two shipping costs.
Kind regards.