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Hello, I bought a document, I received it and the CD was empty. I blocked the payment through eBay. In the meantime the seller sent it to me by email. So I’m satisfied. What can I do to pay for the item now that the payment is blocked? Thank you for your reply. Pier
1 comment
marioelegio
Mentore3 years agoI don't think you were able to block the payment.
You may have opened a case for an item not as described (empty CD instead of one with the document), in this case you just need to close the case. Read here: https://www.ebay.it/help/buying/returns-refunds/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&ri=0
If instead it's an automatic hold on the funds because the seller is new or not very active, you'll just need to wait for the payment to be normally released. https://www.ebay.it/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Pagamenti%20in%20sospeso&intent=fondi%20sospesi&lucenceai=lucenceai&docId=HELP1450
hi
mario