"Professional Seller" label disappeared | Questions and answers among users

fraytgaming · 2024-11-21T16:06:03.021000Z

Good evening guys,I switched from private seller to professional in June 2024, about 6 months ago; however, for a couple of months now my profile has been shown as "private" on the search engine instead of "professional". When I open one of my listings, my shop opens with the correct information, but in the list of all products I still appear as private. Now, this is causing damage to my business, first because it discourages potential buyers from clicking on one of my listings, and second because I pay the fees as a professional seller without actually benefiting from the visibility advantage.I've already contacted support 4 times by phone, they obviously couldn't help me, saying it was a bug and that technical support was working on it. 2 months have already passed, and now I don't know how to proceed, I also sent a series of emails to which I never received a reply. Do you have any suggestions on what to do? ThanksAlessandro

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"Professional Seller" label disappeared | Questions and answers among users | eBay Italy