Remember that to cancel and refund the buyer correctly, you need to enter an alternative method for paying the fees (in addition to the IBAN, you need a credit card!) because you’re a new seller and your funds will be held for at least 15 days.
In practice, you’ll have to front the refund yourself, until your funds are unlocked, and they will be paid by eBay into the account you specified.
sika700
Mentore3 years agoTry reading here:
How can sellers cancel an order | eBay
Remember that to cancel and refund the buyer correctly, you need to enter an alternative method for paying the fees (in addition to the IBAN, you need a credit card!) because you’re a new seller and your funds will be held for at least 15 days.
In practice, you’ll have to front the refund yourself, until your funds are unlocked, and they will be paid by eBay into the account you specified.
Kind regards.