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Sorry, I bought an item that arrived broken, now will he refund me and do I need to ship the item back?
Should he ship the item that arrived broken at my expense?
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Should he ship the item that arrived broken at my expense?
marioelegio
Mentore2 years agoIf the item does not match the description, return shipping costs are the seller's responsibility.
Open the return request through ebay .... https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7
select the correct reason, if the seller doesn't send you a prepaid label to ship the return, ask ebay to step in .... https://www.ebay.it/help/buying/default/ask-ebay-to-step-in?id=4701
hi
mario