IF I DON’T USE THE LABEL SENT TO ME BY THE SELLER AND I PREFER TO USE A RETURN PAID BY ME?

Question

IF I DON'T USE THE LABEL SENT TO ME BY THE SELLER FOR REASONS THAT WOULD BE TOO LONG TO EXPLAIN NOW, AND I PREFER TO USE A RETURN WITH A STANDARD POSTE ITALIANE PARCEL PAID BY ME INSTEAD, HOW AND WHERE DO I INDICATE IT? I CAN'T FIND ANY OPTION.

sika700 · Accepted Answer

You won't find any option because if the label has already been provided by the seller, the tracking has already been entered in the system and cannot be replaced.

If you don't ship with the provided label, eBay can't verify its delivery status and therefore can't issue you a refund.

Kind regards.