Is a second call possible? | Questions and answers among users

mat9321 · 2026-01-23T14:57:06.452000Z

Following the purchase of a Nintendo switch 2, the courier notified that they had delivered the package by putting a fake signature in my name.After disputing the issue with eBay and filing an appeal, I proceeded with a formal report to the carabinieri. Is it possible to make a second appeal this time including the documentation with the report to the authorities and proof that I wasn’t home at the time of delivery (I have work time stamps). Unfortunately, customer support told me that it’s only possible to appeal once. Is that actually the case?

Discussions

Is a second call possible? | Questions and answers among users | eBay Italy