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More and more disappointed in eBay
Summary: s_t_e_v_e_1 expresses frustration about the replacement of phone support with chat on eBay. They complain about having to talk to an agent who does not solve the issue of a charge of 1.27 euros withheld by purchase protection, arguing that this amount should be borne by the buyer.
They also removed phone support in favor of chat. I'm wasting time chatting with an operator who writes nonsense.
Sorry, but am I the stupid one or is something not right? I'm the seller, they withheld the buyer protection from ME and he says that's not true.
1.27 was withheld from me and I don't understand why... shouldn't the buyer pay for it????
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