Customer service for release of delivery
How can I contact customer service to request a shipment release. Error in transferring the address to the courier
5 comments
How can I contact customer service to request a shipment release. Error in transferring the address to the courier
mrc.cpp.kk
OP2 months agoeBay purchase from a private seller with delivery to a pickup point. During checkout, everything in the summary is filled in correctly. Unfortunately, at delivery the courier complains that the address is incomplete. to make matters worse, yesterday I received the delivery notification without the QR code to collect the product and, of course, it never arrived at the pickup point. anyway thanks Mario (quote)
marioelegio
Mentore2 months agoeBay customer service cannot release a shipment.
If you bought the shipment from Packlink on eBay, ask them ... https://support-ebay.packlink.com/hc/it
Use the link at the bottom of the page.
hi
mario
mrc.cpp.kk
OP2 months agoeBay purchase from a private seller with delivery to a pickup point. During checkout, everything in the summary is filled out correctly. Unfortunately, at delivery the courier says the address is incomplete. To make matters worse, yesterday I got the delivery notification without the QR code to pick up the item and, obviously, it never arrived at the pickup point. Anyway, thanks Mario (cit)
marioelegio
Mentore2 months agoI thought you were the seller...
The seller can send you the pickup code by message.
If the goods don’t arrive on time .... https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7&po=1&uci=0&puc=DEFAULT_BUY.BUYER&ri=0
hi
mario
mrc.cpp.kk
OP2 months agoYes yes, I’ve already started the product not arrived procedure. unfortunately my problem is that I don’t have the product I wanted and above all I don’t know how the refund will end up so I can get back what I spent... :( . terrible experience... definitely