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Money lost due to a failed sale
Good morning everyone.
a little while ago I made a sale for €300 here on the platform. I was guided by eBay support to package it and apply the labels for this international shipment, and then I paid €25 for shipping. Once the shipment was made, everything correctly as instructed, for some strange reason the package was not delivered properly and it came back to me. The buyer opened a claim and eBay refunded the buyer the full amount, leaving me with €25 lost for shipping and €17 in taxes paid. Is all of this normal? Because of an external error am I forced to lose €50? Doesn’t eBay protect sellers in any way????
1 comment
sika700
Mentore2 years agoSalve,
si, è normale, quando si vende on-line (qualsiasi sia la piattaforma, non solo su ebay!), la responsabilità della spedizione ricade sempre su chi la effettua, qualsiasi cosa succeda lungo il tragitto.
Almeno sei tornato in possesso del tuo oggetto... figurati se fosse stato perso!
Un cordiale saluto.