I was scammed, and I don't know how to resolve it

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Guys, in short, 2 weeks ago I bought 3 cars from a French seller, I haven’t received the package... I asked the seller and he doesn’t जवाब... I asked eBay for help but unfortunately because of the operator’s incompetence they closed my refund request... only 1 out of 3 was accepted, the other 2, for some reason, I wasn’t refunded...

I can’t do anything else because it doesn’t give me options to report this serious eBay error... anyway I didn’t receive the order and 70% of the refund is missing... how can I solve this?

Ps: I’ll add that the seller is full of feedback from people who never received the package... so he’s a pretty regular scammer... but eBay doesn’t intervene. Can anyone help me?

alelu_9504

48 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

marioelegio

Mentore2 years ago

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The refund procedures, for an item not received, can be closed:

By the seller's refund;
By the tracking that certifies delivery to the recipient;
By the expiration of the deadline (21 days) without any action from the person who opened it;
By the person who opened it.

Anyway, if the damage is already done, on ebay you can't do anything else and all you can do is turn to the payment method you used.

You can open a case on the paypal site (if you paid with paypal) or you can request a chargeback from whoever manages your credit card (if you paid with a credit card).

bye

mario