I was scammed and eBay won’t protect me | Questions and answers among users

rigoquadro · 2024-05-29T17:25:44.987000Z

Good morning everyone, I should mention that I’ve been selling on eBay since 2002 and I have over 2000 feedback, all positive except for one… I sold a watch in Germany, stating that it needed servicing, etc., for a total of 383 euros. Once the user received it, after more than a week he wanted to return it, saying the date function wasn’t working, (it said it needed servicing..) okay I accepted the return at 10 in the morning, well at 2 pm he left me negative feedback because I still hadn’t sent him the return label 😡.yesterday I received the return package and inside there was another watch of little value. I contacted eBay, also sending the photos this morning, and after two hours eBay informed me that it had refunded the buyer. Long story short, I lost both the watch and the money and I also got negative feedback. To be clear, I have 2069 feedback and the buyer 5.I’m convinced I suffered a blatant and shameful injustice, but what can I do??

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