Bartolini shipment is never updated
Summary: The discussion concerns issues with updating shipments made via Bartolini. Despite the various exchanges between superspillo75 and sika700, no further details are provided in the content.
Good evening, I’ve noticed lately that shipments with Bartolini (I think these are the ones proposed by the site at checkout) are never updated. The seller sends me the tracking on Sunday. On Monday there’s no movement on the tracking, in fact it says unavailable, expired, or not yet accepted. Today, Tuesday, two days after receiving the shipping code, I contact the seller and he tells me he delivered everything yesterday morning and that it should have been sent out. I tried checking again now and it gives me the same thing.
5 comments
sika700
Mentore1 year agoGood evening,
are you sure you’re using the correct shipment number?
BRT uses four different ways to track a package!
Have a nice evening.
superspillo75
OP1 year agoEh.....I use what the seller enters in the portal to monitor the process and what I’m told. The fact is that if it was picked up on Monday, by today it should, I’m not saying be delivered even though BRT delivers after 48 hours. But at least it should show as taken in charge.
sika700
Mentore1 year agoFor it to work, on eBay the seller has to enter the shipping number, not the BRT code.
Check directly on the BRT website.
Have a nice day.
superspillo75
OP1 year agoIt's already the third time in the space of a month that the same thing has happened to me. I don't know if eBay has agreements and provides or suggests shipping partners, but this isn't okay.
The seller entered the shipping code and sent me the waybill, and when I try both, nothing shows up. Even if the code were wrong, from Monday (after 4 days) Bartolini still hasn't delivered. Come on, let's not say things that aren't true!!!!!
superspillo75
OP1 year agothis is the waybill he sent me by message instead