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Shipment with tracking stuck and not updated
Hello, I sold an item that I shipped on October 9, the tracking updated and then stopped for 6 days, the package was supposed to be delivered between October 14 and October 17 but still nothing. What do you think?
1 comment
marioelegio
Mentore11 months agoIf it’s not stuck in customs, it was probably lost.
If you’re the buyer…. https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042
If you’re the seller, you’ll have to refund the buyer and, if you bought the shipping on ebay, … https://support-ebay.packlink.com/hc/it/articles/209085905-Come-e-quando-presentare-un-reclamo-danno-perdita-manomissione-furto-o-disconoscimento-firma
hi
mario