Shipping valuable items | Questions and answers among users

3385773459 · 2025-02-22T23:08:24.388000Z

Hello, I need to ask you a somewhat complicated question: if I wanted to sell a gold item worth about €1500 and the interested customer needed shipping, my question is the following:Whether I handle the shipping myself or I have you handle it, how can I protect myself if the customer, once they receive the package, opens a dispute and makes up that they found a stone or something like that in the package, or at best claims that a counterfeit or broken item arrived? Even if I make a video of the item while it’s being packed, the customer can still say that in the end I shipped something else. Please help me understand how this works.

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Shipping valuable items | Questions and answers among users | eBay Italy