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Where is the shipment?
I’ve been using BRT for the usual shipping for 2 years, but when you have to contact them at the various branches they never answer.
The automated voice says they’ll put you through to a consultant from Italy, then from Albania.
But after an hour of waiting, nobody answers, not even with the virtual assistant or by email... it’s a disgrace after paying for the shipment and not knowing what happened to it.
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