Cheap Poste Italiane shipping without tracking and without receipt

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Summary: The discussion concerns the Poste Italiane economy shipping service, which does not include tracking or a receipt. bentojoaquim seems to be looking for information or expressing a doubt about this type of service. marioelegio replies, but the content of the reply is not specified.

Good morning everyone, I purchased an item shipped with Poste Italiane economy service. The seller claims not to have received any form or tracking number from the post office, but on eBay delivery is expected on March 30. The post office in Angola tells me that without a tracking code they cannot locate the package in the system. Is it possible that Poste Italiane does not issue any shipping receipt? If the package does not arrive by the first week of April, can I proceed with the refund request for 'item not received' even if the seller says they shipped it?

bentojoaquim

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Posted 6 months ago·Last reply 6 months ago

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marioelegio

Mentore6 months ago

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@bentojoaquim wrote:
... If the package does not arrive by the first week of April, can I proceed with the refund request for 'item not received' even if the seller says they shipped it?"

Yes, you can request a refund.

Use this procedure: https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7

mario