Late shipment in the United Kingdom | Questions and answers among users

thememoryshop_bydiegoreseller · 2024-11-12T05:42:40.867000Z

Hello,I shipped a doll to the United Kingdom the same day it was purchased. Due to customs, the doll is delayed in its delivery time and the buyer wanted to return it to me. I refused because eBay support told me that if the package’s tracking already shows it in the United Kingdom, it will be the buyer’s responsibility to arrange to pick it up. At the moment, the package is ready for delivery. Is it possible that my funds are still on hold? What happens if the buyer refuses to collect it? Apparently I am not at fault as the seller, and support confirms that too.

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Late shipment in the United Kingdom | Questions and answers among users | eBay Italy