International shipping, difficult to set up and with some countries incorrect | Questions and answers among users

10100_modelfriends_cpa · 2024-09-29T17:28:10.220000Z

I discovered that my listings, which were once international, are no longer so thanks to the new console introduced....Now, to enable international sales, you have to set at least a shipping value and then enable worldwide shipping....being careful not to accidentally exclude some areas...But this doesn't solve the problems because:If I set shipping to Europe, a user in the United States via the app can't complete the purchase because they get the error message that I don't ship to their country (I tried setting the shipping address to the USA with my smartphone but, if I make the same purchase through the website on a PC this doesn't happen and I could get the item to the USA by asking the buyer for the shipping costs before payment) and since now most of the actions on listings are done by buyers through the app....this limits international sales potential (where, among other things, the fees are higher for a less efficient service....).If, instead, I include the Americas, countries in the southern zone also appear among the countries I would have to ship to at the set amount, where shipping is higher (tested: Guam, Marshall Islands, Palau, American Samoa and Wake Island)...not to mention that some countries, even if remote, do not exist (for example Pitcairn Island) and Micronesia makes the country change crash)....I wonder what would happen if a buyer from those countries completed the purchase....even if I cancel the sale I pay the fee as has already happened to me for a domestic shipping on a damaged item that I canceled and for which the fee was withheld, or given the system's selection error this fee will not be deducted from me?Also, since I have sold some items in New Zealand, the countries in the southern area are represented only by Australia as shippable rates while all the others are either not reachable if buyers use the app instead of the PC (as indicated in the part of 'If I set shipping to Europe...) or are included in the American rate zone (as indicated in 'If, instead, I include the Americas....).I wonder if anyone can help me understand how to proceed so I don't spend months again with sales reduced because they are limited to the domestic market only....

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International shipping, difficult to set up and with some countries incorrect | Questions and answers among users | eBay Italy