International untrackable shipping | Questions and answers among users

lewis05pc · 2024-08-01T16:59:30.826000Z

Hello, on July 30 I bought a bike, fairly expensive, from a German professional seller. Yesterday the bike was marked as shipped but without a tracking code, so I asked for the code and they replied that there wasn’t one because the bike was leaving this morning... this afternoon I wrote expressing my surprise at the lack of the shipping code, pointing out that usually shipping is booked with the aforementioned code. I followed up asking that it be sent to me together with the invoice but they haven’t replied anymore. Now, this situation is quite unusual, the seller has 99.8% positive feedback but I don’t feel at ease. If they don’t send me the code, how should I handle it? Should I open a dispute with Paypal or with Ebay? Thanks to anyone who replies

Discussions

International untrackable shipping | Questions and answers among users | eBay Italy