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missing shipment
Summary: lumassi has initiated a discussion about a lost shipment, and sika700 has engaged in the conversation. The discussion seems to revolve around resolving or addressing the issue of the missing shipment, but no specific details or resolutions are provided in the posts.
I made a shipment with BRT through EBAY with a tracking number given to me by EBAY, SHIPPING PAID + FULL PROTECTION with possible compensation. Right now I'm in this situation, the buyer, not receiving the package within the deadline, asked for a refund, eBay advises me to issue the refund, otherwise.....
your seller performance could suffer. BRT replies that the tracking doesn't exist so they can't do anything Eby advises me to give the money back to the buyer, which I did. I did everything they asked me to do, and now the package seems to have disappeared and I refunded the buyer, so who solves my problem now? |
sika700
Mentore1 year agoYou need to contact Packlink:
https://support-ebay.packlink.com/hc/it/articles/115003421369-I-requisiti-imprescindibili-per-aprire-un-reclamo-per-danno-perdita-o-furto-manomissione
Kind regards.
lumassi
OP1 year agoSent from iPhone
sika700
Mentore1 year agoHello to you...