Shipping, tracking, and shipping method | Questions and answers among users

kojikabutokun · 2023-08-03T11:20:31.449000Z

Good morning.Sorry if the question is trivial. I sold an item and, for simplicity, I used eBay shipping, choosing BRT (which I assume is Bartolini).I have the label but not the tracking number; the code that comes out when analyzing the label is 19 digits, but on the Bartolini website it says it must be 14 digits. Among other things, I thought this info would be entered directly into the sale listing by eBay, but I don't see anything and I don't understand how to get this info. What am I doing wrong? Or anyway how can I figure out how to get the info? Is there an email to contact eBay directly and get more details?In the end, choosing eBay shipping seems to have made my life more complicated.Thanks in advance for the help.

Discussions

Shipping, tracking, and shipping method | Questions and answers among users | eBay Italy