SHIPPING CARRIERS WITH PROOF OF DELIVERY | Questions and answers among users

techservice2020 · 2023-04-07T14:45:05.480000Z

Hello everyone,We shipped our pool products (chemical products) via carriers used for shipping chemical products.The carriers provide as proof of delivery the delivery note signed by the customer at the time of delivery.However, it has happened that the customer, by opening a dispute for item not received (false), managed to get a refund even though they attached the delivery note signed by the customer to eBay.The customer no longer responds (obviously) either to messages or by phone. It seems absurd to us that even though an official courier proof of delivery was sent, it is not taken into consideration.

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SHIPPING CARRIERS WITH PROOF OF DELIVERY | Questions and answers among users | eBay Italy