SHIPPING COSTS: 0 + 0 + 0 + 0 + 0 = $6.11 ! | Questions and answers among users

tutto-okay · 2024-08-23T16:27:03.634000Z

Good evening everyone,last night I won 5 low-value items at auction on eBay, from a seller based in China, for a total of $0.50 (including VAT).ALL the items had free international shipping, in detail:Free shippingTo ItalyEconomy International ShippingNow, if I try to pay for them, I see "an invoice from the seller for these items" (I put it in quotes because as far as I understand eBay says invoice, but this doesn't seem like an invoice to me) I am being asked for $0.50 + Economy International Shipping $6.11.I spoke with eBay customer support, who explained to me that the seller on eBay can request shipping charges for an item without shipping charges. I pointed out that this was contradictory and that in this way the cost described in the listing, on the basis of which I had decided to buy, was being changed; in this extreme case it became about 10 times as much, so eBay allows someone to sell an item for 1 and then ask to be paid 10 to get it. I was told that if I wanted to I could cancel the order, I asked how to do it and was told that I couldn't, I had to ask the seller, I asked whether that would cancel the order and I was told that if the seller did not want to it couldn't be canceled (if this doesn't seem logical or clear to you, I'm sorry, but I am only faithfully reporting what I was told...) For now I haven't paid, I wrote to the seller but he hasn't replied, I would like suggestions on how to proceed so I don't have to pay 10 for what I bought for 1 - I agree it's a negligible amount, but it doesn't seem fair to me. Thanks in advance

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SHIPPING COSTS: 0 + 0 + 0 + 0 + 0 = $6.11 ! | Questions and answers among users | eBay Italy