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return shipping costs
good morning, I would like to know, if the package arrived obviously late, do I have the possibility to make a free return with costs borne by the seller?
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good morning, I would like to know, if the package arrived obviously late, do I have the possibility to make a free return with costs borne by the seller?
marioelegio
Mentore11 months agoTheoretically yes.
The significant delay is considered one of the causes of non-conformity, so you can request a return with the shipping costs borne by the seller ....
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7
The problem is establishing what is meant by significant, since it isn’t written anywhere. Anyway, try opening the procedure and let us know how it went.
bye
mario