On the ad search page, I appear as a private seller instead of a professional one

Question

Hello everyone, it's been 2 months now since I switched from a private seller to a professional one, going through the whole process, so I could keep my feedback. I was wondering why, when my items appear in the search results list, next to my name it still says "private seller" but if I actually click on the listing, inside it correctly says that I am a professional seller. This could perhaps also be hurting the number of sales, do you have any ideas on how I could solve this? Or is it just a matter of time before my profile is updated by Ebay?

Thanks everyone

marioelegio · Accepted Answer

Yes, in fact you are Registered as a professional seller but if I look at the list of your listings, it appears as private seller.There must be a bug, contact eBay customer service. https://www.ebay.it/help/account/contacting-ebay-customer-service/contatta-ebay?id=4379&st=3&pos=1&query=Contatta%20eBay&intent=contatta%20ebay&lucenceai=lucenceai&docId=HELP1326 himario

agriferr · Answer

Good morning, I’m still having the same problem, how is it possible that Ebay can’t do anything? Do you have any advice for me?