Hair clipper not working, not as described, with missing parts | Questions and answers among users

diablopay · 2022-08-30T09:07:27.057000Z

Good morning, I bought a hair clipper a few weeks ago, and from the sales photo it was from a well-known professional brand.The package arrived pretty quickly, but the hair clipper is an unknown off-brand, it doesn’t work, there are fingerprints everywhere, the material is poor, and even the cutting guard combs are bent with bits of plastic flashing in some areas.I asked for a return because it doesn’t work; he contacted me again and asked me to confirm the address so he could send me a new one. I replied that I had already started a return, response: Hold on to receive the label.I get a notification that the seller can’t create a label and that I have to pay for it myself, then he’ll reimburse me.I check all the latest feedback and discover that not only is he used to sending other things, but he also doesn’t refund the buyer if they pay the return shipping.In the item listing profile it says that he pays all expenses.How should one behave? Thank you very much David

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Hair clipper not working, not as described, with missing parts | Questions and answers among users | eBay Italy