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Seller Protection Control of conversations with buyers in Chato
Summary: The discussion concerns protecting sellers and monitoring conversations with buyers in Chato. Although the specific content was not provided, there appears to be an interest in ensuring the protection and regulation of interactions between sellers and customers on the platform.
Hi everyone,
I wanted to ask someone with a lot of experience on eBay for some information about messages with buyers regarding their items for sale; let me explain better:
In case a buyer wants to make a return or ask me for a refund for a video game by claiming a malfunction that doesn't exist, even though I have provided photo proof via message that the game works correctly, does eBay also check the chats before giving its "opinion"?
The situation is this; a buyer asked me for information about a video game via message, I provided photographic proof through the chat of its correct functioning and in theory I have almost completed the sale but I'm afraid that this person might ask me for a refund or a return because of their console, I suspect it is defective and doesn't read video games properly.
I'm still a small fish on eBay, I reach at most about ten sales a month if everything goes well and a dispute right now would knock my legs out from under me in a way that's almost irreversible.
sika700
Mentore1 year agoHello,
unfortunately if you run into a less-than-honest buyer, there’s no escape.
If a buyer asks too many questions, it can be a sign of a problematic user, who doesn’t know what they want or isn’t sure what they’re looking for.
Personally... I’d block them!
Kind regards.
zonadicarico
OP1 year agoThanks a lot for your reply, I thought the same thing;
I “lost” a sale but I prefer it this way; before reading your reply via message I tried to discourage him from buying that Video Game from my account, a sixth sense was telling me not to sell anything to this user.
I feel bad for him.