A customer bought an item described as original OEM, without logo, | Questions and answers among users

claudiocrf473 · 2024-04-28T20:22:32.783000Z

The customer wants to return the item, but eBay charges him the return shipping costs because the item is as described. He is not content and opens a dispute as a defective item. How should this be handled in this case? I see someone who doesn’t know what he bought and wants to shift the responsibility onto me

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A customer bought an item described as original OEM, without logo, | Questions and answers among users | eBay Italy