A user bought an item, but I can't find the sale among the orders | Questions and answers among users

secondbagstudio · 2025-08-03T06:57:48.610000Z

Good morning,a user bought one of my items, but among my orders the sale doesn't exist. If I go to the listing it tells me that I sold the item and that it's out of stock, but I don't have the order details. The user received the email correctly and also has an order number. What can I do? Has this ever happened to you?

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A user bought an item, but I can't find the sale among the orders | Questions and answers among users | eBay Italy