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A situation that's never happened in all these years
Summary: A discussion titled "A situation that has never happened in so many years" involves crisluc6120 and marioelegio, but it contains no specific content or details beyond the numerous exchanges of "None".
I made a purchase, €99 on December 3rd. The deadline is January 7th. I contacted the seller who replied "don't worry if it doesn't arrive by January 9/10 you will be sent a replacement order" which means I should wait, after these 36 days, another 35/36 days. I explained that I have no intention of waiting that long and that when the deadline expires I will ask for a refund, but the seller keeps insisting on this replacement order, I have no intention of waiting more than another month outside the agreed terms. I hope that, if it doesn't arrive by January 7th, I will be refunded the amount of about €100. Thanks
marioelegio
Mentore9 months agoOn the 8th you can open a case to request a refund.
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042
If the seller does not issue the refund within the 3 business days available to them, you can ask eBay to step in:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id=4701
hi
mario
crisluc6120
OP9 months agoThanks hi