Urgent-Request for refund received iPhone scam | Questions and answers among users

199marian · 2026-07-07T09:27:51.757785Z

Good morning, I sold an iPhone to a Portuguese user with zero feedback.First of all, I made all the videos of what was shipped and of the packaging.The user opened a claim for a different item, as he showed photos of a broken iPhone that is not mine. In fact, from his photos, it is clear that it is not an iPhone 17 Pro and it is also gray, unlike mine which is orange.The scam is supported by the fact that he only disputes the broken iPhone. It is obvious that he replaced mine with another one.Among the options I only have accept return or offer refund. I kindly ask for urgent help to avoid being scammed.Thank you all in advance

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Urgent-Request for refund received iPhone scam | Questions and answers among users | eBay Italy