User is not responding
What should I do if a user doesn't respond to messages of any kind, not even the WhatsApp number or social channels? Product arrived on April 7 but as of today there is still no sign of shipping.
1 comment
What should I do if a user doesn't respond to messages of any kind, not even the WhatsApp number or social channels? Product arrived on April 7 but as of today there is still no sign of shipping.
sika700
Mentore3 years agoLet’s say it’s too early to worry again...
Obviously you bought from abroad and the delivery times are long.
If by April 8 you haven’t received anything, open a case:
https://www.ebay.it/help/buying/returns-refunds/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=3&pos=1&query=Ottieni%20aiuto%20per%20un%20oggetto%20che%20non%20%C3%A8%20arrivato&intent=arrivato&lucenceai=lucenceai&docId=HELP1135
Kind regards.