Hello everyone, I’d like to ask a question since I recently signed up. I put an item up for sale, the buyer made the purchase but shortly after requested cancellation. I still haven’t shipped the package yet. What do you recommend I do, cancel the order or ship it anyway? Thanks.

In all types of distance selling, in the event of a return request for a non-conforming item, you are required (by law) to accept the return and the return shipping is at your expense. himario

User pays for item, but wants to cancel | Questions and answers among users

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User pays for item, but wants to cancel | Questions and answers among users | eBay Italy