Good evening guys, I sold my Folletto to a user with 0 feedback at the time of purchase, who won an auction where there were many higher-rated bidders. Anyway, I sent the payment details, after a few days the person in question pays, I ship everything, packing it correctly and within the expected times, when today I see a return request opened. The person makes up all sorts of things, saying false things, thinking they had bought a brand-new item from the way they write. In the description it wa...

Ok, the question came up naturally because you wrote "I send the payment details, after a few days the person in question pays". It can be frustrating, but unfortunately whatever reason pushed your buyer to open the request matters little, whatever you wrote in the listing regarding the condition of the item shipped. So the advice is to accept the return and provide a shipping label at your expense, so as to pass the ball to the customer... who, if they don’t cooperate or don’t ship it...

Folletto VK135 for sale to a user with 1 feedback | Questions and answers among users

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Folletto VK135 for sale to a user with 1 feedback | Questions and answers among users | eBay Italy