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Sale item in Canada, requests compensation for item not arrived, is compensated and the package is delivered and he picks it up without any issues
Summary: red-q-40 tells about their negative experience with a Canadian buyer on eBay. After selling a vintage toy, the buyer requested a refund claiming the item had not been delivered. Despite the tracking evidence, eBay refunded the buyer. The package was then delivered correctly, but the buyer blocked red-q-40 without responding to messages. red-q-40 expresses frustration over the loss suffered and hopes to get support through customer service.
Hello, I wanted to share this misadventure, I sold a Vintage Toy to a Canadian user, while the package was in transit, he asked to be compensated for an item not delivered, I explained to eBay that the package is regularly in transit, all of it can be documented in the tracking, he asked for intervention from customer service which, without much preamble, decided to reimburse him on 12/06/2026, I appeal to tell them that the package is in transit but nothing, meanwhile the user blocks me by putting me on a blacklist and no longer replies to my messages, the package keeps moving and yesterday 29/06/2026 it was delivered to the user who collected it regularly, official eBay tracking that shows it as delivered, they removed the call, I submitted the request several times via chat, I want to see if they give me a hand, because I call this a SCAM, I can't find any other words to comment on it .
I repeat, trackable package, tracking on Poste Italiane and regularly delivered yesterday to the user who picked it up without any problems, basically I lost the item / shipping costs / paid the fees ????? for free ........... Thanks !!!
Best regards to everyone .
marioelegio
Mentore3 months agoUnfortunately the delay was excessive and he was able to open a dispute.
Since he then picked up the package, you would have every right to report him for misappropriation, but I think there are no consequences for him (in Canada).
hi
mario