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Seller absent and refund impossible
Summary: aiwoodred started a discussion about an absent seller and the inability to get a refund. marioelegio replied, but no additional details were provided about the situation or any solutions.
Hi everyone, I made a purchase (paid) from a seller who, despite my messages, never replied.
After 7 days the item still hadn’t been shipped, I waited another day and requested the order cancellation and contacted the seller again but still no response.
the 3 days for the seller to accept the cancellation have passed but there’s still no reply.
I can’t get eBay to step in because the cancellation request is still pending.
what can I do to get my money back?
thanks a lot in advance
1 comment
marioelegio
Mentore7 months agoAsking for a cancellation made no sense and in fact it only wasted time.
If the delivery deadline has already passed, you need to request a refund directly.
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7
hi
mario