Seller absent and eBay drags its feet with support | Questions and answers among users

federico9589 · 2023-05-18T06:04:57.614000Z

Hello After I made a purchase, the seller went on pause, I contacted them immediately and they reassured me that they would ship it that same evening, but that did not happen. Since then I have not been able to communicate with him anymore and I could not cancel the order eBay support, despite the seller's improper behavior, does not solve the problem by refunding me, but passes the problem to PayPal, which in turn passes it back to eBaySince it is a significant amount, is it really possible that a purchase then has to be refunded after weeks when it could be resolved right away,How could I contact eBay by email since by phone for days now I haven't been able to resolve anything? I have been an eBay user since 2005 and I have never been so disappointed in support

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Seller absent and eBay drags its feet with support | Questions and answers among users | eBay Italy