Seller who does not provide the shipment tracking code

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Good morning, I’m asking for help, I can’t get in touch with the Spanish user (who isn’t replying to my emails) who gave me an incorrect tracking code for a shipment that was delivered in France and not in Italy

Thank you

Registered parcel handed over (??) to courier

8041andrea

630 View listings

Posted 3 years ago·Last reply 3 years ago

1 comment

sika700

Mentore3 years ago

View listings

Good morning,

open a report:

https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=3&pos=1&query=Ottieni%20aiuto%20per%20un%20oggetto%20che%20non%20%C3%A8%20arrivato&intent=arrivato&lucenceai=lucenceai&docId=HELP1135

If you scroll the link all the way to the bottom, you’ll also find the way to contact support... contact them and explain the delivery address issue.

Kind regards.