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Seller who doesn't ship and doesn't respond to messages or requests
Summary: A discussion between odinkross and sika700 concerns a seller who is not shipping the item or responding to messages or requests. The thread seems to be unresolved at the moment.
As the title says, simply the seller never shipped it, the delivery date (and even the shipping date for that matter) has passed. I contacted the seller but they don't respond to messages and the cancellation request was automatically rejected by Ebay because "the cancellation period has expired". The package was supposed to arrive on the 19th. Now I've opened another report for item not received and according to Ebay I have to wait another week BEYOND the 3 days I had already waited. What should I do? Every attempt to contact support is pointless, because it always says that it is not possible to contact support for this type of request (Order not received)
sika700
Mentore4 months agoYou simply need to wait patiently.
Best regards.
odinkross
OP4 months agoLet's assume the seller keeps refusing the cancellation but still doesn't ship; would I have to keep making a request every time and wait the X days before asking eBay support, and how am I protected?
sika700
Mentore4 months agoExactly... you are protected precisely thanks to these procedures.
If by protected you mean doing things quickly... well... that's not possible!
Have a good evening.