Seller contacted, not responding
good morning
I contacted a seller in order to return an item, the seller is not responding, how can I report this to eBay, ask them to intervene to prompt a response?
thank you to anyone who can help me
1 comment
good morning
I contacted a seller in order to return an item, the seller is not responding, how can I report this to eBay, ask them to intervene to prompt a response?
thank you to anyone who can help me
sika700
Mentore2 years agoGood morning,
no seller is obliged to respond... and no one can force them to.
However, you can open a proper report by indicating the correct reason:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=3&pos=1&query=Restituisci%20un%20oggetto%20in%20cambio%20di%20un%20rimborso&intent=reso&lucenceai=lucenceai&docId=HELP1134
Kind regards.