Seller takes the money and doesn't ship, no longer responds | Questions and answers among users

fabio.108 · 2024-10-02T20:56:20.043000Z

Good evening.On the 24th I write to Reyansh Ayurveda in the United Kingdom to ask if they ship to Italy. They reply right away, 'yes'. On the 27th I order and pay, I get the eBay email with the payment and order number, I also notify the guy the same day and then today too, but there is no reply and no shipping movement. But why doesn’t eBay step in when sellers do this silent treatment in communication? Support told me to wait until October 14, the latest estimated delivery date... But why doesn’t he ship, doesn’t answer, and doesn’t give a tracking number? Obviously if it doesn’t ship, it won’t arrive between October 2 and 14... Do I have to wait for the 14th to not arrive so that I end up without a product available, which I need, and start the refund process?

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Seller takes the money and doesn't ship, no longer responds | Questions and answers among users | eBay Italy