Seller unreachable (business closed) - legal warranty | Questions and answers among users

simopollon · 2026-02-09T19:05:47.742000Z

I bought a PS5 console in March 2024, and as of today the controller is having problems. When I contact Sony, they tell me that they only cover the first 12 months under warranty, and the rest is covered by the seller (cellularpoint)Yes, but the seller no longer exists! Neither on eBay nor anywhere else, it seems they have shut down.So what can I do? The item is clearly still covered by the 24-month warranty, but Sony has washed its hands of it.

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Seller unreachable (business closed) - legal warranty | Questions and answers among users | eBay Italy