Seller threatens to file a complaint | Questions and answers among users

simone3552 · 2023-11-18T10:42:03.268000Z

Hello, I bought an eBay item from a German seller, the shipment, expected in a week, was delayed by about a month, in the meantime I opened a dispute for item not received and in the end, after the intervention of customer service, I was refunded the payment and the dispute was closed in my favor, a week after the dispute was closed the item arrived and the seller is demanding the return of the package or compensation "outside eBay", I replied that he should appeal to customer service with documentation and tracking showing the actual delivery, but he wants none of it and is threatening to file a complaint. How can I resolve this? Thanks.

Discussions

Seller threatens to file a complaint | Questions and answers among users | eBay Italy