Seller not honest with the customer | Questions and answers among users

sval9055 · 2023-05-23T11:40:26.353000Z

I purchased an item, and the very rude seller sent me a damaged item. In the end he offers a partial refund instead of a return and I accept... but after that he no longer responds while PayPal ( dispute open) keeps asking me for a reply. Is it possible that Ebay can't step in if a seller, who sells using the image of their platform, acts this way?

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Seller not honest with the customer | Questions and answers among users | eBay Italy